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Overview
Total Balance
0.00 PKRBonus
0.00 PKRDeposit
0.00 PKRhardrocks VIP Ranking System
Bronze
$10kWager amount
- Monthly Bonuses
- Level Up Bonuses
- Rakeback
- Weekly Bonuses
Silver
50k - 100kWager amount
- Monthly Bonuses
- Level Up Bonuses
- Rakeback
- Weekly Bonuses
- Bonus Growth
Gold
100kWager amount
- Monthly Bonuses
- Level Up Bonuses
- Rakeback
- Weekly Bonuses
- Bonus Growth
Platinum I-III
250k - 1MWager amount
- Monthly Bonuses
- Level Up Bonuses
- Rakeback
- Weekly Bonuses
- Bonus Growth
- Daily Bonuses / Reload
Frequently Asked Questions
Reach out to our award winning support team
hardrocks’s VIP program is often rated as one of the best online casino
experiences due to the amount of bonuses we give out to players.
Additionally, our award winning support team is online 24/7 to answer any
questions you have. We have the highest customer satisfaction rate out of
many online casinos where we have amassed a community of some of the most
passionate gamblers across the globe.
We have given over 1 Billion in bonuses. This is primarily the reason we
have the best VIP program online. We truly believe in rewarding our players
for their gameplay and loyalty.
To get one ticket to enter the raffle, you must wager 1000 on hardrockscasinos.com.
The more you wager, the more tickets you get, which increases your chances
of winning.
This is a bonus given to you by the discretion of your host or VIP manager and is based on significant player wagers and luck.
Rakeback is a percentage of a player's rake (house edge) refunded to you.
Reload is a bonus which is calculated on the basis of a player's recent activity. A player is eligible to choose between either a Daily, Hourly or 10 Minute reload intervals.Go to the user panel on the top right hand side of the screen and click on VIP. A modal will appear. Click on the reload tab and click on the reload button to claim your reload. Having a host is dependable on your gameplay.
The monthly bonus is distributed once a month. The date is generally around the 15th. In some instances it can be a little later or even earlier. This is why it’s one of the most anticipated bonuses on hardrocks. When it’s released, you will be notified via email. To ensure you do not miss out on a bonus, please check your spam folder in your email. Bronze, Silver & Gold players will receive the bonus in the form of a daily reload, whilst Platinum and Diamond players get their bonus in the form of a one time bonus claim.
Firstly, view the percentage left in your VIP progress bar in your account page on the top right hand corner. Multiply the percentage number left to the full 100% bar with the wager requirement you need to meet to unlock the new level.
Level Up Bonuses: These are fixed bonuses that get larger every time you level up. However we add extra on top in the form of a recent gameplay bonus depending on your profit/loss between levels. Weekly/Monthly Bonuses: These are calculated with a base amount based on your VIP level. You will then receive extra for every $1,000 you wager in the corresponding time period. Daily bonuses: Reloads are renewed with your VIP host once they expire.
Bonuses are calculated as a mix between both your wagered amount and profit. We believe that players should always be rewarded regardless of whether you're winning or losing. It'd be unfair to only reward losing players. However, if you are unlucky, we'll be adding extra on top!
Your VIP Host is there to ensure you are being rewarded for your gaming experiences. They assist with reload renewals, guide you through your level-up progression, review sports limits, assess extra bonuses when available and address any issues faced by a user on the site.
When you reach Platinum IV and get assigned a host, you start receiving weekly reloads that are renewable. Once your weekly reload expires, you can contact your host who can renew your reload for the following 7 day period. Your reload amount is based on your weekly gaming activity, aiming to give extra on top if you’ve had an unlucky week in terms of profit.
VIP hosts are only given to players in Platinum IV and beyond. They are there to answer your queries about the VIP program and to ensure that you are collecting all the bonuses you are entitled to. VIP hosts have the ability to send more frequent and larger bonuses to players whilst ensuring the bonuses are befitting to your needs. Live Support is there to help you with any technical issues you encounter on the platform.
VIP hosts are given to a player when they reach Platinum IV. They will be your dedicated support member who will help you with all of your queries and help guide your gaming experience. Eligibility is also subject to recent activity.
Make sure you ask your VIP host for a link to their unique VIP hosting channel. If you’ve missed out on doing so, you can send a message to live support and you will be given a VIP backup link. This backup host will be temporary until your host comes back.
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